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Delivery & Returns

Shipping Policy:

  • We offer free standard shipping on all orders over $50.
  • For orders under $50, there will be a flat rate shipping fee of $6.99.
  • We ship WORLDWIDE.
  • We process and ship orders within 1-3 business days of receiving payment.
  • Please allow 8-12 business days for delivery via our standard shipping method.
  • We also offer expedited shipping options at an additional cost.

Return Policy:

  • You may return any item for any reason within 7 days of delivery.
  • To initiate a return, please contact our customer service team at info@partycutey.com.
  • You will be responsible for the cost of return shipping.
  • Once we receive the returned item, we will issue a refund to the original payment method.
  • Refunds will be processed within 5-7 business days of receiving the returned item.

Exceptions:

  • We do not accept returns on items that have been worn or altered.
  • We do not accept returns on items that are not in their original condition.
  • We do not offer exchanges. If you would like a different size or color, you will need to place a new order.

Shipping and Handling Charges:

  • Shipping and handling charges are non-refundable.
  • We are not responsible for any shipping errors or delays caused by incorrect shipping information provided by the customer.

Order Tracking:

  • You will receive email updates on the status of your order throughout the shipping process.
  • You can also track your order by by visiting this link https://parcelsapp.com/.