Delivery & Returns
Shipping Policy:
- We offer free standard shipping on all orders over $50.
- For orders under $50, there will be a flat rate shipping fee of $6.99.
- We ship WORLDWIDE.
- We process and ship orders within 1-3 business days of receiving payment.
- Please allow 8-12 business days for delivery via our standard shipping method.
- We also offer expedited shipping options at an additional cost.
Return Policy:
- You may return any item for any reason within 7 days of delivery.
- To initiate a return, please contact our customer service team at info@partycutey.com.
- You will be responsible for the cost of return shipping.
- Once we receive the returned item, we will issue a refund to the original payment method.
- Refunds will be processed within 5-7 business days of receiving the returned item.
Exceptions:
- We do not accept returns on items that have been worn or altered.
- We do not accept returns on items that are not in their original condition.
- We do not offer exchanges. If you would like a different size or color, you will need to place a new order.
Shipping and Handling Charges:
- Shipping and handling charges are non-refundable.
- We are not responsible for any shipping errors or delays caused by incorrect shipping information provided by the customer.
Order Tracking:
- You will receive email updates on the status of your order throughout the shipping process.
- You can also track your order by by visiting this link https://parcelsapp.com/.